Last updated: November 2026
Full refunds
- You cancel at least 24 hours before the scheduled session
- IRM cancels or cannot hold the session and you do not want to reschedule
- You were charged in error or charged twice
No refund
- Cancellations within 24 hours of the session, unless we agree otherwise
- Sessions you did not attend without notice
- Sessions that have already taken place
How to request a refund
Email us with your booking reference. Approved refunds are returned to the original card through Stripe, usually within 5 to 10 business days.
Contact
Questions: info@irmaestro.ca.